Refund policy

Return & Exchange Policy

We do not accept returns or exchanges. However, if you face any issues with your order, we are here to help! Please contact us within 48 hours of delivery if:

• You received a damaged or defective product.

• You received the wrong item.

• Your order is incomplete.

To report an issue, please email us at premsonsonline@gmail.com, call us at +91 22 3103 6600 or +91 7021014493, or send us a WhatsApp message.

Kindly provide your order number, a brief description of the issue, and supporting images if applicable. We will work towards a resolution as quickly as possible.

Thank you for shopping with Premsons!